04 / SERVICES
Management software for companies and service providers
Customers, requests, tasks, invoices, and appointments — one place for the workflow, with a clear status for every request instead of a daily “where are we with this?”.
Possible features, based on your needs
We start with how your business works and define useful features together.
Customers & requests
- Customer records and contacts
- Request logging and status
- Owner per request
- Communication history
Tasks & appointments
- Task assignment
- Service appointments and reminders
- Status and priority
- Internal notes
Invoices & reports
- Invoices and expenses
- Period financial summary
- Operational reports
- User permissions
These are examples of possible features. Implementation scope is set after understanding your needs and agreeing on the details.
How we define scope
We start from the service journey: from first contact to closing the request.
We map the journey
How does a request arrive, who delivers it, and how is it closed?
We find bottlenecks
Where does work slow down or information get lost? We start there.
We write the scope
We specify features, permissions, and exclusions before build.
Questions about services
Is it suitable for a small team?
Scope can fit a small team or several departments, depending on users and how work is distributed.
Can it connect to WhatsApp?
Communication channels can be discussed within scope, and what is technically feasible is settled before agreement.
Does it work for more than one service type?
This can be explored while defining scope, with the differences between service types and their design impact made clear.
Can reports be added later?
Phased delivery can be agreed, with reports or features added in a later phase after the essentials are delivered.
Businesses & services
Customers, requests, tasks, invoices, and appointments — one place for the workflow, with a clear status for every request instead of a daily “where are we with this?”.